We have sold two properties with The Portola Group. Their sales approach, especially the video presentation, is excellent. Both properties were priced appropriately for the market and we had multiple offers in a few weeks. Both properties sold at or above a fair asking price. They were very attentive during the escrow close process and negotiated contingency resolutions quickly. They accurately and quickly communicated during all steps in the process. They are very prompt and professional in their communication. After the close of escrow, they continued to communicate to ensure we had no questions or required follow-up. We highly recommend them.
Last year, we purchased our first home with the help of The Portola Group. What was described as a painful process by friends could not have been more different. The process of checking out homes and getting feedback from Nick was fabulous. Before we knew it, we were in our new home that we continue to love today. I highly recommend the services of the Portola Group. Thank you, Nick and Jonathan.
The Portola Group defines the very meaning of full-service realtors. We bought our home in Prunedale to move back from Virginia. We had only photos online. Portola Group made videos of several properties to give us a fuller picture of the homes. They even added music. They helped us with our insurance agent, and the septic and termite inspections, and even facilitated the bank loan by responding immediately to their requests. Through it all Jonathan kept us in the loop, responded quickly and clearly to every request, and went the extra unexpected distance for us. I could not have been happier with Jonathan and his amazing team!
We cannot say enough great things about The Portola Group. The agents are terrific. We looked a very long time to find just the right home and what we ultimately found with their help is a dream come true and wouldn’t have happened without them. Jonathan and Nick are consummate professionals: honorable, honest, respectful, smart, and hardworking. They were strong advocates for us in the negotiating process, giving us excellent counsel and, as we wended our way through escrow, they went above and beyond. There were a lot of moving parts to this particular transaction and the two of them were very proactive. We benefited several times from their willingness to step in and handle things that came up. Their advice was always spot on (they are savvy and knowledgeable) and we knew we could rely on it. They worked very hard on our behalf and never once made us feel worried or concerned about th…
We cannot say enough great things about The Portola Group. The agents are terrific. We looked a very long time to find just the right home and what we ultimately found with their help is a dream come true and wouldn’t have happened without them. Jonathan and Nick are consummate professionals: honorable, honest, respectful, smart, and hardworking. They were strong advocates for us in the negotiating process, giving us excellent counsel and, as we wended our way through escrow, they went above and beyond. There were a lot of moving parts to this particular transaction and the two of them were very proactive. We benefited several times from their willingness to step in and handle things that came up. Their advice was always spot on (they are savvy and knowledgeable) and we knew we could rely on it. They worked very hard on our behalf and never once made us feel worried or concerned about the outcome. They just made it happen. From day one we knew we were in excellent hands and had selected the right agents and they never once gave us a reason to think otherwise. On a more personal note working with Jonathan and Nick was a pleasure which is the way it should be when you’re buying a home. Absolutely no drama. They are smart, upbeat, hardworking, good people. Always accessible (even for the stupid questions), always positive, always patient, and always a pleasure to talk to. They were committed to helping us buy our home and were genuinely happy for us when that dream came true. It became more than a working relationship it became a friendship. We recommend them without any hesitation and have already referred additional business to them. They are stars.